Each building with more than 10 units will have a site office. If there are fewer than 10 units, then you might have to go to the realty office to address any issue such as lease renewals. The site office will have a unique telephone number. In addition, the public foyer will have another unique number. This will allow you to know the difference between the site office, and the public foyer. This could be imperative to know, and you might want to set restrictions within your smartphone on when the foyer can ring your phone.
The site office will have a unique email? address, and a unique website address. In example, the Tower will be https://tower.fsp.homes. The email address will be tower@fsp.homes. This should make it easier to identify your contact information. No matter what, only the manager will have access to the building’s email address. If you find that you are not getting positive results, then you can write to my email address. However, there must good faith that you tried with your building manager.
The office should be between the hours of 8AM-4PM. If you need special accomodations for any appointments, then you would need to bring it up with the building manager. This is likely because you might be working for your income, and most jobs are 9AM-5PM which is beyond the time frame of the apartment’s site office. Recertifications will be provided with an initial date and time at least with 1 month’s notice. This will give you time to make other arrangements.